Privacy Statement
Last Updated October 22, 2018
Welcome! Canon Financial Services, Inc., a member of the Canon family of companies ("CFS,"
“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Statement describes the
information we collect from you online through this or any of the websites,
social or mobile pages owned or operated by CFS, whether accessed via computer,
mobile device or other technology (“Site”), and
how that information will be used.
Please read this Privacy Statement carefully, because
by using thE SITE, you are acknowledging that you understand and agree to the
terms of this Privacy Statement, and consent to the manner in which we may collect,
use and disclose the foregoing information. In addition, please review our Terms and Conditions of Use, which
governs your use of the Site.
Contents 1.
INFORMATION WE COLLECT AND how WE COLLECT IT 3.
WITH WHOM WE SHARE YOUR INFORMATION 4.
HOW
WE SAFEUARD YOUR INFORMATION 5.
your cHOICES ABOUT COLLECTION AND USE OF YOUR INFORMATION 7.
YOUR CALIFORNIA Privacy RIGHTS 9.
RIGHT TO MODIFY THIS PRIVACY STATEMENT 10. COMMUNICATING
WITH US ABOUT THIS PRIVACY STATEMENT
The Site is not targeted to children under
13. The Site may contain links to the
websites of other companies. These websites may collect data independently of
CFS. Please be aware that we do not control and are not responsible for the
content, privacy policies, or practices of the websites of other companies. You
should review the privacy notices of these websites before deciding whether to
submit information to them.
We collect information in two ways:
1.
when
you provide information to us; and
2.
when
information is collected automatically
Information you provide to us through the Site
You may choose to give us personal and business
information online to allow us to communicate with you, to request information,
to create an account on our Site for the purpose of making online payments,
accessing copies of our policies and your agreements with us, requesting
information, and submitting comments or questions, or to otherwise interact
with you. We may combine this
information with information we collect from you offline.
The type of
information you may provide us includes:
·
Your Name
·
Your E-mail and Mailing Address
·
Your Telephone and Fax Number
·
Your Username and Password
·
Your Credit Card Number and CCV, Checking Account Number,
and Other Billing Information
Job applicants may
provide us with information such as educational background, employment
experience, and job interests.
Information we collect automatically when you visit the Site
We use (place in your browser) cookies or web beacons
(see more below) to automatically collect general non-personal information
when you visit one of our websites.
The type of information we may collect
automatically includes:
·
Internet
browser type
·
computer
type
·
IP
address**
**An IP address is a
number that is assigned to your computer by your Internet Service Provider
(ISP) so you can access the Internet. Some ISPs assign a new IP address every
time you access the Internet while other ISPs assign you the same number every
time you access the Internet. In instances when you are assigned the same IP
address, it is possible for information about your browsing habits to be
associated with your individual personal computer.
·
operating
system
·
webpages
visited
·
links
clicked
·
date
and time of visits
This information helps us provide a better
website experience by diagnosing problems with our servers, evaluating Site
navigation and better understanding the demographics of our Site users so we
can provide more relevant functionality and content.
How We Collect Information Automatically?
CFS uses automated technology to collect
general non-personal information. Below is some additional detail on how we use
cookies and other technologies:
Cookies. Cookies are data files placed on a
device when it is used to visit the Site (“Cookies”). We may use Cookies to collect and store
certain information about you, for security purposes, to facilitate site
navigation and to personalize your experience while visiting the Site. Cookies can remain in your computer for the
duration of a browsing session or for a predetermined period of time. Cookies that remain in your computer for the
duration of a browsing session are called "session" cookies. Cookies that remain in your computer for a
predetermined period of time are called "persistent" cookies.
If
you would prefer not to accept Cookies, most browsers will allow you to: (i) change your
browser settings to notify you when you receive a Cookie, which lets you choose
whether or not to accept it; (ii)
disable existing Cookies; or (iii) set your browser to automatically
reject any Cookies.
Please
be aware that if you disable or reject Cookies, some features and services on
our Site may not work properly.
Web Beacons. We may use standard Internet
technology, such as web beacons (also called clear GIFs or pixel tags) and
other similar technologies, to track your use of our the Site. We also may include web beacons in e-mail
messages to determine whether messages have been opened and acted upon. The information we obtain in this manner
enables us to measure the overall effectiveness of our online content and the
services we offer through the Site.
We may store, analyze and otherwise use the
information we collect to:
·
Improve
the Site;
·
Respond
to your questions and requests;
·
Communicate
with you about your transactions, and our products and services;
·
Manage
your account and provide you with customer support;
·
Communicate
with you about your account and other matters, and in our discretion, changes
to any CFS policy that may affect you;
·
Enforce
this Privacy Statement and the Terms and Conditions of Use,
including to protect the rights, property or safety of CFS, its dealers, parent,
affiliates, or any other person and the copyright-protected content of the Site;
·
Support
the technical functionality of the Site;
·
Process
your transactions on the Site;
·
For
recruitment and hiring activities; and
·
As
otherwise stated in this Privacy Statement.
We may use financial information or
payment method information to process payment for products and/or services, to
protect against or identify possible fraudulent transactions, and otherwise as
needed to manage our business. By submitting your credit card or banking
information and related personal information, you are authorizing us to give
that information to our payment processor.
From time to time, we may share
aggregated and/ or anonymous information with our business partners for their
own business purposes. We may also share
your personal information with our affiliates and service providers, and in
connection with legal proceedings such as in the circumstances below:
·
Affiliates
We are part of the Canon family of companies and may share
your information with our parent company (Canon U.S.A., Inc.), subsidiaries,
and affiliates.
Canon
U.S.A., Inc. powers the talent acquisition platform used by CFS for recruiting
and hiring and will receive job applicant information in order to manage job
applicants on our behalf.
·
Third Parties Providing Services on our Behalf
CFS
retains service providers and suppliers to manage or support its business
operations, provide professional services, deliver products, services and
customer solutions and to assist with marketing and communication initiatives. These providers include, for example, credit
card processors, debt collectors, providers of customer support and live-help,
marketing and communications, talent acquisition and employment management
services, hosting and IT service providers, email service providers, automated
data processors, shipping agents, website management and support services. We may share your information with these
companies to enable them to provide you with services on our behalf, and for
the purpose of conducting general business analysis. For example, we may share
website usage and marketing information with our marketing partners.
·
Legal proceedings
We
may also share your personal information:
·
In response to a subpoena or similar
investigative demand, a court order, or a request for cooperation from law
enforcement or other government agency; to establish or exercise our legal
rights; to defend against legal claims; or as otherwise required by law. In
such cases, we may raise or waive any legal objection or right available to us.
·
When we believe disclosure is
appropriate in connection with efforts to investigate, prevent, or take other
action regarding illegal activity, suspected fraud or other wrongdoing; to
protect and defend the rights, property or safety of our company, our users,
our employees, or others; to comply with applicable law or cooperate with law
enforcement; or to enforce our Site Terms and Conditions of Use or other
agreements or policies.
·
In connection with a substantial
corporate transaction, such as the sale of our business, a divestiture, merger,
consolidation, or asset sale, or in the unlikely event of bankruptcy.
·
With Your Consent
Other than as set out above, you
will receive notice when information about you might go to third parties, and
you will have an opportunity to choose not to share the information.
When you submit
information to CFS through the Site, you should be aware that your information
is transmitted across multiple computer systems on the Internet. Although we take steps to protect your
information, data security technologies constantly are evolving. Because no method of transmitting or storing
electronic data on the Internet is ever completely secure, we cannot guarantee
that such information will never be accessed, used, or released in a manner
that is inconsistent with this Privacy Statement.
Please remember not to send your
credit card numbers, social security, or any personal passwords through
unsecured email under any circumstances. Also remember not to share your account
password, don’t leave your computer unattended, and always log-out when you are
done using it.
CFS gives you access to a broad range of information about
your account and your interactions with CFS for the limited purpose of viewing
and, in certain cases, updating that information.
You have the right to tell us:
If you no longer wish to receive communications from CFS, please click
here
to unsubscribe. Your opt-out request will be processed within 10 business days
of the day we receive it. If you wish to update your e-mail address in our
records, click here to update your information. You will be given the opportunity in any
commercial e-mail that we send to you to opt out of receiving such e-mail
messages in the future. Please note that we may send you other types of
transactional and relationship e-mail communications, such as service
announcements and administrative notices without offering you the opportunity
to opt out of receiving them.
We are under no obligation to store your personal
information indefinitely and disclaim any liability arising out of, or related
to, the destruction of such personal information. It may not always be possible to completely
remove or delete all of your information from our databases without some
residual data because of backups and other reasons.
We will retain
and use your information as necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements.
The
Site may provide links to applications, products, services, or websites of
other companies in the Canon family of companies, as well as third party
companies, for your convenience and information. If you access those links, you
will leave the Site. CFS does not control those sites or their privacy
practices, which may differ from CFS’s practices. We do not endorse or make any
representations about third-party sites. The personal data you choose to
provide to or that is collected by these parties is not covered by this Privacy
Statement. We encourage you to review the privacy policy of any site you
interact with before allowing the collection and use of your personal
information.
We
may also provide social media features that enable you to share information
with your social networks and to interact with CFS on various social media
sites. Your use of these features may result in the collection or sharing of
information about you, depending on the feature. We encourage you to review the
privacy policies and settings on the social media sites with which you interact
to make sure you understand the information that may be collected, used, and
shared by those sites.
California Civil Code Section 1798.83 gives California
residents the right to request, from a business with whom the California
resident has an established business relationship, certain information with
respect to the types of personal information the business shares with
third-parties for direct marketing purposes by such third-party, and the
identities of the third-parties with whom the business has shared such
information during the immediately preceding year. To request a copy of the
information disclosure provided by CFS, pursuant to California Civil Code
Section 1798.83, please contact us at the address listed below.
The Site is not currently configured to recognize “do not
track” signals sent as a header by Internet browsers. However, other settings
within your browser may permit you to block cookies or other technology that
enable websites to collect information that can be used to tailor
advertisements to your interest. Please check your browser’s settings or
consult your browser’s help information for more details.
CFS reserves the right to modify this Privacy Statement at
any time at its sole discretion. If we modify the Privacy Statement,
we will post the revised statement here, with an updated revision date. In the event we make material changes to this
Privacy Statement, CFS will notify you through the Site prior to the changes
taking effect. Please note that if you
do not agree to the modified Privacy Statement, you may not use the Site.